We reserve the right to change, modify, add or remove any part of these Terms & Conditions at any time.
Every effort has been made to ensure information on our website is accurate, however, Cann Mills Ltd cannot accept responsibility for any errors made.
Cann Mills Ltd shall not be responsible for any breach of these Terms & Conditions caused by circumstances beyond its control.
These Terms and Conditions are governed by and will be interpreted in accordance with English Law. When using this site your statutory rights are protected.
Cann Mills Ltd does not sell, rent or pass on its mailing lists to any other company. We will always protect your privacy, and your details will remain confidential at all times and only held for the purpose of servicing you as a customer in accordance with the Data Protection Act.
The links to other internet sites on our website are purely for the interest to our visitors. Cann Mills ltd does not endorse or make any warranties with regard to any such linked sites or the information, material, products or services contained on other linked sites or accessible through other linked sites. Access and use of linked sites is solely at the user’s own risk.
From the ‘shop’ page of our website you are able to browse through our product list and select the size and quantity of any items you wish to buy. For more information about our products please visit our ‘products’ page. Once you have selected the products required you are able to click on the ‘checkout’ box and enter the information required to complete the transaction.
We accept Visa, Mastercard, Delta, Maestro and Delta cards. A PayPal option is also available.
We aim to process and despatch your order within two working days but please allow five working days for arrival. Cann Mills Ltd will not be under any liability for any delay or failure to deliver the order within any stated timescale.
Orders are sent out by a third party courier usually UKMail and delivery times are between 9am and 5pm Monday to Friday. Sunday or Bank Holiday deliveries are not available but a Saturday delivery can be arranged for an additional charge. Please call the mill on 01747 852475 for this service.
Deliveries are restricted to the UK.
Orders are restricted to a maximum weight of 100Kg.
There is a surcharge for delivery to the Highlands & Islands of Scotland, The Isle of Man, The Isles of Scilly, The Channel Islands and Northern Ireland.
Cann Mills Ltd reserves the right to decline any order at their own discretion. If this decision is taken you will be notified by email and refunded in full immediately.
Once your order has been despatched the sales contract has been made and these Terms and Conditions apply.
If your order arrives damaged or unsuitable for use please call the mill on 01747 852475 or email firstname.lastname@example.org within 24 hours of delivery for a complete refund or replacement of goods. Please do not dispose of any product until the matter has been settled as we may require the product to be collected at a time to suit. Please note we are unable to cover for any losses beyond that of the value of the goods.
If you wish to change or cancel your order please contact us as soon as possible on 01747 852475 Monday to Friday between 8am and 5pm. We are unable to accept a cancellation if the order has already been despatched.