Delivery

The popularity of traditionally produced artisan breads and an increased desire towards home baking has helped our authentic flour milling legacy grow here at Cann Mills. Stoate’s Stoneground Flour, a family run traditional watermill, produces a range of organic stoneground flour and supplies both the bakery trade and home bakers with a quality stoneground flour rarely found.

Orders are sent by a third party courier, DPD or UPS, please allow 2 to 5 working days from receipt of order. We will try to accommodate delivery instructions, but please be aware that if you ask for your delivery to be left unattended Stoate’s Stoneground Flour and the courier cannot be held responsible for subsequent damage or theft.

POSTAGE & PACKING
Pricing for postage is weight based. Up to 30kg is the first break and then 30.01-60kg is the next and the pricing is tiered in this format. 
For amounts over 120kg there will only be the option to have it delivered via pallet at £45+, please contact the mill directly for more information.

Scottish Highlands, Scottish Isles, Ireland, Channel Islands, Isle of Man & Isle of Scilly have surcharges added for anything more than 1.5kg. To find out how much shipping will be add your order to the cart then at the bottom left of the cart there is an option to put your postcode in and get accurate shipping price. Please select the relevant shipping option once done for instance if you are on a Scottish Isle then please change the shipping from “Carrier UK Mainland” to “Carrier Scottish Isles” otherwise this will result in your order being cancelled.

The Isle of Wight will incur a £5 surcharge.
Alternatively, flour can be purchased from the mill door. The mill is open Monday to Friday from 8.30am to 5pm and closed 1pm to 2pm.

CANCELLATION
If you wish to change or cancel your order please contact us as soon as possible on 01747 852475, Monday to Friday between 8am and 5pm. We are unable to accept a cancellation if the order has already been dispatched.